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Benefits
Elevate user experience and engagement
The service offers enhanced user retention and loyalty by delivering hyper-personalized and efficient recommendations.
Retain business control, curate relevancy and meet KPIs
Improved conversion rates and higher cart revenue, as well as increased sales and profitability.
Enhance item discovery and conversion
Greater customization of business strategy for making recommendations, with affinity boosting capability.Key Features
Get next-item recommendations
Get personalized or next-item recommendations that are more likely to be selected based on the user's current context or item interactions. Every user with a unique item interaction history receives a unique set of recommendations.
Get similar-item recommendations
Get alternative or similar-item recommendations that match the item currently being viewed.
Get smart-search results
Get personalized search results based on the user’s input and context. Receive traditional text queries as well as contextual information such as item interaction history and non-text queries such as categorical features.
Get user-affinity recommendations
Get affinity recommendations or item-attribute preferences based on the user’s past interactions. These recommendations enable you to tailor the user experience to their intrinsic affinities and preferences.
Resources
Personalized Recommendation service Intro + Demo
2.12
Editions
Personalized Recommendation
Available via the Pay-As-You-Go for SAP BTP and CPEA payment models, which offer usage-based pricing.
• Service plans labeled "free" can be used up to the specified capacity limits at no charge. When this limit is reached, you will be notified and can opt to upgrade to a paid service plan. Browse the free tier service plans.
• Service plans without a "free" label will incur usage-based costs. Browse the paid tier service plans for the Pay-As-You-Go for SAP BTP and CPEA pricing models.
A free tier service plan is available for this service.
For more information about the service, pricing, available data centers, roadmap, and missions, check out the SAP Discovery Center, the Pay-As-You-Go for SAP BTP price list, and the CPEA price list.
Existing customers:
• Can continue to pay for the subscription services based on your existing contract. For any new service that you consume, you will be charged per the Pay-As-You-Go for SAP BTP / CPEA price list. Select Pay-As-You-Go or CPEA for license type.
• Sign up for Pay-As-You-Go or CPEA so that when you reach your limit, you can continue your service without needing to increase your subscription. Any overuse of the contracted subscription services can be charged against your Pay-As-You-Go for SAP BTP or CPEA account at the relevant advertised price in the Pay-As-You-Go for SAP BTP price list / CPEA price list. Select Pay-As-You-Go or CPEA for license type.
Product Support
Self-Service Link
Find more information about Personalized Recommendation and its services in the SAP Help Portal.
Click here
