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Intelligent Situation Automation
Automate resolutions for SAP S/4HANA and SAP S/4HANA Cloud business situations
Intelligent Situation Automation service is an extension of Situation Handling. It processes situations and resolves them automatically using business rules, thus reducing the time users spend on routine manual and repetitive tasks.
This service is available via the Pay-As-You-Go for SAP BTP and CPEA payment models, which offer usage-based pricing.
Benefits
Increase process efficiency and business performance
Improve operational efficiency and accuracy through faster, simplified automated processes. Derive business insights through deep-dive root-cause analytics.
Empower employees
Free employees from repetitive mundane tasks, giving them more time to focus on more important tasks.
Reduce costs and increase customer experience
Save costs by high speed automation. Improve customer experience through faster, more accurate and consistent results.Key Features
Create Configurations
Create, edit, and delete automation configurations to resolve business situations automatically.
Situation Dashboard
See the time saved by automated resolution of situations and gain insights and suggestions for automation of business situations.
Analyze Situations
See the number of situation instances that occur across situation types and filter for a specific situation type to see additional details such as resolution flow and data context of a situation.
Resources
Automate Physical Inventory Management
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Plans and Pricing
Intelligent Situation Automation
Available via the Pay-As-You-Go for SAP BTP and CPEA payment models, which offer usage-based pricing.
• Service plans labeled "free" can be used up to the specified capacity limits at no charge. When this limit is reached, you will be notified and can opt to upgrade to a paid service plan. Browse the free tier service plans.
• Service plans without a "free" label will incur usage-based costs. Browse the paid tier service plans for the Pay-As-You-Go for SAP BTP and CPEA pricing models.
For more information about the service, pricing, available data centers, roadmap, and missions, check out the SAP Discovery Center, the Pay-As-You-Go for SAP BTP price list, and the CPEA price list.
Existing customers:
• Can continue to pay for the subscription services based on your existing contract. For any new service that you consume, you will be charged per the Pay-As-You-Go for SAP BTP / CPEA price list. Select Pay-As-You-Go or CPEA for license type.
• Sign up for Pay-As-You-Go or CPEA so that when you reach your limit, you can continue your service without needing to increase your subscription. Any overuse of the contracted subscription services can be charged against your Pay-As-You-Go for SAP BTP or CPEA account at the relevant advertised price in the Pay-As-You-Go for SAP BTP price list / CPEA price list. Select Pay-As-You-Go or CPEA for license type.
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